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HIGHLY SATISFIED CUSTOMERS SPEAK OUT


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Reviews

HIGHLY SATISFIED CUSTOMERS SPEAK OUT

Yes, I'm ready to schedule an appointment!



Excellent
4.9
|
13 reviews


Lisa P

a week ago


Just had our furnace liner and gas log set installed today. Jason D & Eric were our installers (same team that came out to measure and quote), they were both great. So pleased with their work! They were respectful of our home and left everything spotless. We love our "new" fireplace. I am pretty meticulous in inspecting new products in our home, they were very patient with my questions and had solutions for any concern I had. I would highly recommend this company to anyone who asks. Thank you Jason D & Eric for everything!

Shalas W

2 months ago


I am so happy to get my chimneys capped and 1 sleeved and cleaned. Thank you Michael and Bernardo at Vertical Chimney Care for such GREAT and PROFESSIONAL SERVICE and keeping me informed if the completed process. I will definitely refer your company and you guys if I know anyone that needs this service.

Ricardo M

a week ago


Tom and Jose did the cleaning and inspection on my chimney. Having just recently moved in, we weren’t sure what the condition was and having it checked would give us an idea of how safe it is to use the chimney. Tom explained the issues found with the camera and explained path forwards and options. Quotes being valid for a year is helpful in planning our budget for next year projects. They were super clean and careful in their work area. Super easy to schedule and would recommend them.

Yuriy K

2 months ago


The process was simple from sales to install and the end result looks fantastic and cools down our deck by a good 10-15 degrees instantly. I only wish I heard of these guys a month or two earlier so we could’ve used the outdoor space more during the really toasty weeks! The crew was very professional and tidied up great afterwards. The install ended up a bit more difficult than initially thought but the good folks at Vertical were able to organize a boom lift to get the awning up and work with metal studs to properly fasten and waterproof everything. We love the end result and the buying process was effortless.

Jim H

4 weeks ago


I selected Vertical Chimney for our chimney repairs because of their competitive estimate and professional approach. Jason D and Eric were thorough in explaining the quote and that they would also be performing the repair work to install a new liner and crown. They were on-time for the job, were pleasant to be with and completed the repairs efficiently. Their cleanup was also great. I’m very satisfied with Vertical Chimney and the work of Jason and Eric.

Ann H

2 months ago


The technicians were friendly, and gave me good information about how to use the awning. They worked quickly and efficiently in 100 degree heat, and were nice and easy to talk to.

Tomas K

6 days ago


We've had our flue closed for 10+ years and called Vertical Chimney for cleaning and an inspection. Jason D and Eric came out and did an outstanding job. I'll spare the details, but kudos to these two for their hard work. They found nests, petrified remains, and even a live bat during their cleaning. They took care of everything and installed a chimney cap for us as well. I would recommend Jason and Eric from Vertical Chimney every time!

james f

a month ago


Great field team! The inspection and rebuild of my chimney was thorough and complete. After getting several prices to repair and replace my chimney stack, I picked vertical because Tom, the tech, found some issues others missed and provided a complete plan to renovate the chimney. The brick work and rebuild went perfectly and I can now rest easy that my chimney is safe for the upcoming winter. Pricing was competitive with other quotes I received. If I have one item for improvement (And the reason this is a 4 star and not a 5 star review), it is communication from the main office. I found myself having to call repeatedly to get updates after not hearing anything for weeks after I placed my deposit. The sales and admin side needs to be more proactive in communicating the process with the customer. I will use Vertical for my annual maintenance and any other items that may come up.

Kenneth G

a week ago


I was truly impressed with my chimney technicians: Jason and Eric! Not only were they knowledgeable and professional, they were extremely pleasant! I wish all the people I have done business with now and in the future had these gentleman personality. They are truly an asset to your company. From a satisfied customer --Alice T.

John D

2 weeks ago


Jim did a great job! He was friendly, extremely knowledgeable, answered all my questions and he even ran a camera in the pipe for inspection. Great service got there early, and affordable. Will definitely recommend to friends!

Marco F

2 weeks ago


Eric and Jason Duda were awesome! Very informative about the state of our fireplace and boiler. Very transparent about the prices and the different options available to us. They did a great job cleaning and pointed out damages that were present and the associated risk. And lastly, very friendly! Would definitively recommend this company and I look forward to having work done by Jason and Eric in the future!

David G

4 days ago


Tom and Nick were prompt, did a good job, kept the house nice and clean. They also were polite and removed their shoes on their own when entering the house. They also recommended a less frequent cleaning based on my usage which will help save me money in long run.

Robert R

a week ago


Kyle B did a beautiful job refreshing our gas fireplace...efficient, economical, and honest work. Henry worked well alongside Kyle and both of them were on time and neat. We recommend them highly!




Excellent
4.9
|
13 reviews

Lisa P

a week ago


Just had our furnace liner and gas log set installed today. Jason D & Eric were our installers (same team that came out to measure and quote), they were both great. So pleased with their work! They were respectful of our home and left everything spotless. We love our "new" fireplace. I am pretty meticulous in inspecting new products in our home, they were very patient with my questions and had solutions for any concern I had. I would highly recommend this company to anyone who asks. Thank you Jason D & Eric for everything!

Shalas W

2 months ago


I am so happy to get my chimneys capped and 1 sleeved and cleaned. Thank you Michael and Bernardo at Vertical Chimney Care for such GREAT and PROFESSIONAL SERVICE and keeping me informed if the completed process. I will definitely refer your company and you guys if I know anyone that needs this service.

Ricardo M

a week ago


Tom and Jose did the cleaning and inspection on my chimney. Having just recently moved in, we weren’t sure what the condition was and having it checked would give us an idea of how safe it is to use the chimney. Tom explained the issues found with the camera and explained path forwards and options. Quotes being valid for a year is helpful in planning our budget for next year projects. They were super clean and careful in their work area. Super easy to schedule and would recommend them.

Yuriy K

2 months ago


The process was simple from sales to install and the end result looks fantastic and cools down our deck by a good 10-15 degrees instantly. I only wish I heard of these guys a month or two earlier so we could’ve used the outdoor space more during the really toasty weeks! The crew was very professional and tidied up great afterwards. The install ended up a bit more difficult than initially thought but the good folks at Vertical were able to organize a boom lift to get the awning up and work with metal studs to properly fasten and waterproof everything. We love the end result and the buying process was effortless.

Jim H

4 weeks ago


I selected Vertical Chimney for our chimney repairs because of their competitive estimate and professional approach. Jason D and Eric were thorough in explaining the quote and that they would also be performing the repair work to install a new liner and crown. They were on-time for the job, were pleasant to be with and completed the repairs efficiently. Their cleanup was also great. I’m very satisfied with Vertical Chimney and the work of Jason and Eric.

Ann H

2 months ago


The technicians were friendly, and gave me good information about how to use the awning. They worked quickly and efficiently in 100 degree heat, and were nice and easy to talk to.

Tomas K

6 days ago


We've had our flue closed for 10+ years and called Vertical Chimney for cleaning and an inspection. Jason D and Eric came out and did an outstanding job. I'll spare the details, but kudos to these two for their hard work. They found nests, petrified remains, and even a live bat during their cleaning. They took care of everything and installed a chimney cap for us as well. I would recommend Jason and Eric from Vertical Chimney every time!

james f

a month ago


Great field team! The inspection and rebuild of my chimney was thorough and complete. After getting several prices to repair and replace my chimney stack, I picked vertical because Tom, the tech, found some issues others missed and provided a complete plan to renovate the chimney. The brick work and rebuild went perfectly and I can now rest easy that my chimney is safe for the upcoming winter. Pricing was competitive with other quotes I received. If I have one item for improvement (And the reason this is a 4 star and not a 5 star review), it is communication from the main office. I found myself having to call repeatedly to get updates after not hearing anything for weeks after I placed my deposit. The sales and admin side needs to be more proactive in communicating the process with the customer. I will use Vertical for my annual maintenance and any other items that may come up.

Kenneth G

a week ago


I was truly impressed with my chimney technicians: Jason and Eric! Not only were they knowledgeable and professional, they were extremely pleasant! I wish all the people I have done business with now and in the future had these gentleman personality. They are truly an asset to your company. From a satisfied customer --Alice T.

John D

2 weeks ago


Jim did a great job! He was friendly, extremely knowledgeable, answered all my questions and he even ran a camera in the pipe for inspection. Great service got there early, and affordable. Will definitely recommend to friends!

Marco F

2 weeks ago


Eric and Jason Duda were awesome! Very informative about the state of our fireplace and boiler. Very transparent about the prices and the different options available to us. They did a great job cleaning and pointed out damages that were present and the associated risk. And lastly, very friendly! Would definitively recommend this company and I look forward to having work done by Jason and Eric in the future!

David G

4 days ago


Tom and Nick were prompt, did a good job, kept the house nice and clean. They also were polite and removed their shoes on their own when entering the house. They also recommended a less frequent cleaning based on my usage which will help save me money in long run.

Robert R

a week ago


Kyle B did a beautiful job refreshing our gas fireplace...efficient, economical, and honest work. Henry worked well alongside Kyle and both of them were on time and neat. We recommend them highly!









960 Industrial Drive

Elmhurst, IL 60126


Hours:

Monday 8 AM-4:30 PM

Tuesday 8 AM-4:30 PM

Wednesday 8 AM-4:30 PM

Thursday 8 AM-4:30 PM

Friday 8 AM-4:30 PM

Saturday 9 AM-1:00 PM

Sunday Closed


847-766-6500




Copyright ©2025. Vertical Chimney Care. All rights reserved.







Copyright ©2025. Vertical Chimney Care. All rights reserved.


960 Industrial Drive

Elmhurst, IL 60126


Hours:

Monday 8 AM-4:30 PM

Tuesday 8 AM-4:30 PM

Wednesday 8 AM-4:30 PM

Thursday 8 AM-4:30 PM

Friday 8 AM-4:30 PM

Saturday 9 AM-1:00 PM

Sunday Closed


847-766-6500




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